Privacy Policy
ClipKeep (“we”, “us”) makes a clipboard-history and sticky-notes app for macOS. This policy explains what we collect, why, and the choices you have. We collect as little as possible and never sell your data.
1. What stays on your Mac
ClipKeep works fully on-device. Your clipboard history and any notes you do not sync are stored locally on your Mac and are never sent to us. Auto-paste and global hotkeys run locally using macOS Accessibility and send nothing to our servers.
2. What we collect when you create an account
Creating an account is optional and is only needed for syncing across devices. If you sign in with Apple or Google, we receive and store:
- A unique account identifier from Apple or Google.
- Your email address, display name, and profile photo URL, if you choose to provide them. (Profile photos may be loaded from Gravatar based on your email.)
We never receive your Apple or Google password.
3. Notes you choose to sync
When sync is enabled, the notes you sync (their titles and contents) are stored on our servers so they can appear on your other devices. Notes you do not sync never leave your Mac.
4. Device and security information
To sync securely, enforce your per-device subscription, and prevent account sharing, we store:
- A device identifier derived from your Mac’s hardware (a one-way hash — we cannot reverse it to your hardware serial), plus the device name and platform.
- A device public key used for Secure Enclave attestation (the private key never leaves your Mac).
- IP addresses associated with your sessions, kept for security auditing and abuse prevention.
5. Payments
Subscriptions are processed by Stripe. Stripe handles your card details directly — we never see or store them. We store a Stripe customer identifier and your subscription status, plan, and device count so we know what you’re entitled to.
6. Diagnostics
ClipKeep can send anonymous, aggregated usage events to help us fix bugs and improve the app. These never include your note contents or clipboard. Diagnostics are optional and can be turned off at any time in Settings → Privacy.
7. How we use information
- To sync your notes across your devices.
- To process payments and apply your subscription and device limit.
- To keep your account secure and prevent fraud and account sharing.
- To provide support and improve the app.
8. Who we share with
We do not sell your personal information. We share data only with service providers that run ClipKeep on our behalf: Apple and Google (sign-in), Stripe (payments), and our hosting and database providers (Fly.io and Supabase). We may disclose information if required by law.
9. Retention and deleting your account
We keep your account data while your account is active. You can permanently delete your account at any time from Settings → Sync → Delete Account in the app. Deleting your account removes your account record, synced notes, devices, and sessions from our servers and cancels any active subscription. This cannot be undone. Notes stored only on your Mac are not affected.
10. Security
All sync traffic uses HTTPS. We use hardware-anchored device identity and Secure Enclave attestation to keep access limited to your devices. No system is perfectly secure, but we take reasonable measures to protect your information.
11. Children
ClipKeep is not directed to children under 13, and we do not knowingly collect information from them.
12. Your rights
Depending on where you live, you may have rights to access, correct, or delete your personal data. You can delete your account in-app, or contact us for any other request.
13. Changes
We may update this policy. We’ll revise the “Last updated” date above and, for significant changes, notify you in the app.
14. Contact
Questions about privacy? Email support@clipkeep.app.